Privacy Policy
How we handle your information. We do not share your contact details or text message opt-in with third parties.
Last Updated: July 2, 2026
On The Go Mobile Mechanic ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you contact us or request service, how we use it, and how we protect it.
No Sharing With Third Parties
We do not share, sell, rent, or obtain contact information with or from third parties. Any contact information you provide to us — including your name, phone number, email address, and service address — is used solely by On The Go Mobile Mechanic to respond to your request, schedule and perform service, and follow up about your vehicle.
Text Message (SMS) Opt-In
Text message opt-in information is not shared with anyone except the entity that the end user shared their consent with. When you opt in to receive text messages from On The Go Mobile Mechanic, that consent and your mobile information stay with On The Go Mobile Mechanic and are never shared, sold, or transferred to any third party for any purpose. Message and data rates may apply. You can opt out at any time by replying STOP.
Information We Collect
- Your name, phone number, and email address when you call, text, email, or submit a form
- Your service address and vehicle details (year, make, model, VIN) needed to complete the repair
- A description of the issue you contact us about, including any photos you choose to send
How We Use Your Information
We use the information you provide only to respond to your inquiry, schedule and perform mobile mechanic service, source parts, process payment, provide warranty documentation, and follow up about your vehicle. We do not use your information for advertising by third parties.
How We Protect Your Information
We keep your information confidential and take reasonable steps to protect it. We do not disclose your information to outside parties except when required by law or when necessary to complete a service you have requested (for example, ordering a specific part for your vehicle).
Contact Us
If you have questions about this Privacy Policy, contact us at:
On The Go Mobile Mechanic
1318 N Main St Ste 1174, Summerville, SC 29483
Phone/Text: (854) 216-2777
Email: service@onthegomobilemechanic.com